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SHIPPING & RETURNS

SHIPPING POLICY

Unless otherwise specified, we shall take necessary measures such as customizing production and packaging and deliver Goods and Services within 7 days from the date of purchase. However, if we have already received payment in whole or in part, then delivery shall be processed within 2 business days from the date of receipt. In such instances, we shall take necessary measures to inform the User on procedures of provision and delivery status of Goods and Services.

 

We shall specify delivery method, payer, and delivery time for each delivery method for the Goods and Services purchased by the User. In the event that we exceeds the designated period of delivery, it shall compensate the User for damages. However, this shall not apply if we proves that such event is not caused by its intention or negligence.

RETURN & EXCHANGE POLICY

The User who purchased Goods and Services by concluding the contract with us may cancel purchase within 7 days from the date on which the User received the notice of receipt.

 

The User may not return or exchange Goods and Services in the event of one of the following reasons: 

  • Delivered Goods lost or damaged at the fault of the User (however, cancellation of purchase may be acceptable if packaging was damaged in the process of checking content)

  • Significant decrease in value of Goods and Services due to partial use or consumption by the User

  • Not available for resale due to a significant decrease in value of Goods and Services from lapse of time

  • The Goods may be replaced by Goods showing the same performance, but packaging of the original is damaged

The cancellation of purchase by User will not be limited if we failed to clearly specify the fact that cancellation of purchase is limited or that it would take necessary measures to provide the Goods.

 

The User may also cancel his/her purchase of goods within 3 months from the date of receipt of the goods or within 30 days from the date on which he/she recognized or could have recognized that Goods and Services differ from the advertisement or the provision of contract.

In the event of a return of Goods from a User, we shall refund payment of Goods within 3 business days. In the event of a delay in refund, we shall pay User with the interest calculated by the number of days delayed with the overdue interest rate set by the Fair Trade Commission.

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