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TERMS & CONDITIONS

The purpose of the following Terms and Condition of Use (T&C) is to establish guidelines on rights, duties and responsibilities of cybermall Users utilizing the internet-related services provided by the cybermall operated by Rene(E-Commerce company).

※ Unless transactions contradict its properties, the following terms apply to E-Commerce transactions utilizing methods of PC communication, wireless and others.

CUSTOMER CARE

At our company, we value our customers and strive to provide the best possible service. If you have any questions or concerns about our products, please don't hesitate to contact us. We available via email  during business hours and will respond to your inquiry within 24 hours.

Privacy & Safety

PRIVACY & SAFETY

① We collects a minimum amount of information necessary to execute the purchase contract with Users. The following items are necessary information and others are optional.

  • Name

  • Address

  • Phone Number

  • Email address (ID)

  • Password

② We must obtain approval from User when collecting personal information used for identification/verification of User. 

③ Personal information may not be used for any other purposes or be provided to any Third Party without the approval of the User, and we shall be responsible for any violation of the matter. Except for the following case items: 

  • For delivery of Goods, we provides the delivery service provider with minimum information of User(name, address, phone number) to perform such duty

  • For statistics, academic research or market research purposes, using the information provided in a form where individuals are not identifiable

  • For transacting payment of Goods requiring personal information

  • For personal identification purposes to prevent illegal use of personal information

  • For an inevitable case by regulation of law or legislation

④ In the event that we are required to acquire the approval of User by Clause ② and ③, we shall specify its personal information manager (affiliation, name, phone number, other contact information), purpose of collection and use of information, information about Third Party (recipient, purpose of provision and the information to be provided), and the provisions stipulated in Clause ② of Article 22 of the Law related to the Stimulation of Use of Information and Communication Network & Information Protection. The User may at any time cancel his/her approval. 

⑤ User may, at any time, request for confirmation and correction of error in their personal information possessed by us and we shall be responsible for taking any necessary measures without any delay. In the event that a User requests for the correction of an error, we shall not use the applicable personal information until error is corrected. 

⑥ For protection of personal information, we shall limit the number of managers and be responsible for any damages caused by loss, disclosure or falsification of personal information of the User which includes credit card and bank account information. 

⑦ We or any Third Parties who received personal information from us shall without any delay destroy all personal information once the purpose of collection has been achieved.

PAYMENT METHODS

  • Credit / Debit Cards

  • Online Payment

  • Offline Payments

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